Privacy Policy for ZHONGSHICAI

1. Overview

This Privacy Policy applies to your use of all services provided by the ZHONGSHICAI AI Content Generation Service Platform, including AI video generation, AI image generation, virtual human creation, one-click image/video replacement, and payment-related functions. This policy explains how we collect, use, store, protect, and share your personal information, as well as your rights regarding such information. By checking “I have read and agree” or using our services, you consent to all terms of this policy.

2. Definitions

2.1 Personal Information: Any information recorded electronically or otherwise that can identify a specific natural person or reflect their activities, including but not limited to name, phone number, email address, device information, and creation materials.

2.2 Anonymized Information: Information that has been processed so that it can no longer identify a specific natural person and cannot be restored.

2.3 AI-Generated Content Data: AI videos, images, virtual human materials, one-click replaced content, and original uploaded materials created through the platform.

3. Information We Collect and How We Collect It

3.1 Account Registration Information: Phone number, email address, encrypted password, and real-name verification information (if required) provided during registration for login, verification, and risk control.

3.2 Device and Network Information: Device model, operating system, IP address, and network type automatically collected to ensure service stability and detect abnormal behavior.

3.3 Creation-Related Information: Uploaded materials (images, audio, text), AI-generated content, edited results, and creation records used to provide generation, replacement, and storage services.

3.4 Permission-Related Information: Temporary access to local files (PC) or photo albums (mobile websites) only during your active use; no background collection occurs.

3.5 Payment Information: Payment amount, method, and order number. Sensitive data such as bank card numbers and passwords are processed securely by third-party payment providers.

4. Purposes of Information Use

4.1 To provide core services including AI generation, one-click replacement, material storage, account management, and payment settlement.

4.2 To ensure service security by preventing fraud, abuse, and risky operations.

4.3 To improve user experience through anonymized analysis of usage habits without identifying individual users.

4.4 We will NOT use your AI-generated content (including anonymized data) to train or optimize our AI models.

4.5 To comply with legal obligations, requests from judicial or regulatory authorities.

5. Information Storage and Protection

5.1 Storage Location: All personal information and creation data are stored within mainland China and will not be transferred abroad.

5.2 Storage Period: Data is retained during account validity. After account cancellation, data will be permanently anonymized.

5.3 Security Measures: Encryption, access control, and security audits are used to protect information. However, complete security over the Internet cannot be guaranteed.

6. Information Sharing and Transfer

6.1 We do not sell or rent your personal information to third parties.

6.2 We may share information only in the following cases:

(1) With your explicit authorization;

(2) With cloud storage providers for content storage only, without sharing personal identity data;

(3) With third-party payment providers for transaction processing;

(4) As required by laws, courts, or authorities, or to protect the platform’s legitimate rights and interests.

6.3 Personal information will not be transferred without your consent. In the event of a merger or acquisition, the receiving party will be bound by this policy.

7. Your Rights

7.1 Access and Correction: You may view and edit account information, creation data, and transaction records in your account center.

7.2 Deletion and Account Cancellation: You may delete uploaded materials and generated content, or apply for account cancellation.

7.3 Withdraw Authorization: You may disable file or album permissions in your device settings.

7.4 Complaints: If you believe your information has been misused, contact us using the details below; we will respond within 7 working days.

8. Minor Protection

8.1 The platform does not provide paid services to minors under 18. Free services should be used under guardian supervision.

8.2 Guardians may contact us to delete improperly collected minor information.

9. Policy Updates

9.1 We may update this policy according to laws or business needs. Revised terms will be posted on the homepage and take effect after 7 working days.

9.2 If updates affect your core rights, we will notify you via SMS or email. Continued use of services constitutes acceptance of the revised policy.

10. Contact Us

Phone: +86-4006299930

Email: xiangmuxingkefu@163.com

Address: Room 6009, Oriental New World Center, No.118 Zhongshan East Road, Qiaoxi District, Shijiazhuang, Hebei Province, China

11. Effective Date

This policy takes effect when you first use ZHONGSHICAI services or check “I have read and agree”. It remains effective until your account is canceled and all data is processed in accordance with this policy.